Refund Policy

We want you to be satisfied with our services. If you are not satisfied with the work delivered, you may contact us to discuss your concerns and request a refund. Each request will be reviewed individually based on the work completed and the circumstances.

Payment Processing Fees

If a refund is approved, any actual payment processing fees that were charged to us and are non-refundable may be deducted from the refund amount. The deduction will be based on the fee charged by the payment provider, rather than a fixed percentage, and we will explain the calculation.

Example

Original payment $1000.00
Example refund processing fee (3%) $30.00
Refund amount $970.00

In this example, if the client paid $1000 and the non-refundable processing fee was example 3%, the client would receive a refund of $970.